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Hart Healthcare Solutions

Specialized Services for Post-Acute Care Providers

Clinical & Operational Excellence in Hospice & Home Care

We provide newly established and growing homecare and hospice organizations and their leaders with practical insights and resources for quality management and improvement and regulatory compliance and accreditation, and operational efficiency, toward the ultimate goal of contributing to providers achieving excellence in every area of operations.
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Our Services

Accreditation & Regulatory Compliance

We'll help make sure your next survey is a success. Whether switching accrediting bodies or seeking deemed status, we will guide you through the entire accreditation process.

Education & Leadership Development

We provide customized training, education, and education, including continuing education for your clinicians. We offer workshops, webinars, and seminars, presented in person or remotely.

Quality Improvement & Operational Efficiency 

We can help support the successful implementation of your continuous quality improvement program. We take the complex and make it simple for leaders and staff to easily execute at a high level.

Our Process

STEP-1

Understand: In-depth discovery assessment 

STEP-2

Identify: Pinpoint bottlenecks and inefficiencies

STEP-3

Prioritize: Agree on the highest return activities

STEP-4

Plan: Create a clear strategy for success

STEP-5

Partner: Guide and support plan implementation 

STEP-6

Evaluate: Assess the effectiveness and sustainability

STEP-7

Process Improvement: Revise and refine interventions

Meet Our Principal Consultant

Nena Hart

MSN RN, CHPN, RAC-CT, C-DONA
Owner and Executive Consultant

Nena Hart is a Registered Nurse with a Masters in Nursing Administration and has a history of transforming stagnant operations struggling with their staffing and systems into thriving regions with high-performing teams.

Through more than a decade of post-acute care leadership, Nena has seen the negative effects of staffing instability on census growth, quality and survey outcomes. Nena was able to grow the census in her own region from 700 to over 1500 patients and opened 10 denovo locations, all in under 3 years.

She is a certified ACHC and CHAP accreditation consultant in Home Care, Palliative Care, Hospice and Home Health. As the area vice president of operations, she led her region to the largest single parent provider survey in the nation at that time.

She is a Certified Lean Healthcare Professional (CLHP) and is the Owner of Hart Healthcare Solutions, which helps post-acute care organizations take back the operational health of their organization, improve efficiency, stop the vicious cycle of critical staffing, enhance survey outcomes, and ultimately improve patient care.

Nena Hart

Considering Accreditation and not sure if it's worth it?

Nena Hart

Did you know that operations efficiency and tightening up systems can boost census growth and profit margin? Here's how...

Nena Hart

Believe it or not, feedback is what your employees REALLY crave from their leader. Here are some ways you can improve your approach.

Nena Hart

If you have a difficult employee and you are doing these 5 things, you aren't fixing the problem or helping your employee improve.

Nena Hart

Is There Really Even Such A Thing As "Qualified" and "Ready" if You've Never Done The Job You're Applying For?

Nena Hart

Rural and critical access facilities offer special staffing challenges.

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