Free Membership

For PAC Clinical Leaders

Course Summary

Our free membership includes courses to help you start implemeing the foundational tools to get organized and improve your daily workflow.

Frequently Asked Questions

You are always in complete control of your account, including your billing. You can canel at anytime. We make cancelation simple and painless. Many of our courses contain downloads and recorded video or audio content. Because of the nature of the content, courses, coaching and downloads are not refundable. 

With a membership, you have access to the course content until you cancel your membership. For single courses, once you purchase the content, you have lifetime access to the course. Lifetime refers to the life of the course platform. If they close the platform down completely, you will lose access. If we move to another platform in the future, your access will be moved with it and you will be provided with new logins. If you have a payment plan, and do not complete it, you will lose access to that course. 

We have several options for support during and after your courses. We offer a variety of levels of course materials to support your individual needs. If you aren't getting what you need from your current level, consider upgrading for more challenging content.

For added support, join your membership community and post questions and start discussions. Purchasing individual coaching hours may be the most helpful for specific problems that require added consideration and an action plan for acheiving resolution.

Technical support or other account related issues that need troubleshooting orand other course or content related general questions please email [email protected] or use the chat bot on the main page. 

You are guaranteed to get out of the courses and membership as much as you are willing to put into it. If you feel you haven't gotten the maximum value, go back through the contnet and evaluate if you have fully engaged the material and completed the activities. If you haven't changed any of your habits or behaviors based on the course content, you haven't fully utilized the material.

Course Pricing

  • Totally Free Course Membership
  • Free


Nena Hart

Nena transforms stagnant operations struggling with staffing and systems into thriving operations with high-performing teams.

Through more than a decade of leadership, Nena has seen the negative effects of staffing instability on census growth and quality outcomes. She created a formula to sustainably solve the staffing crisis for healthcare providers of the chronically ill and aging.

Nena has extensive compliance experience and consistently successful outcomes with surveys from various regulatory bodies at providers of different sizes and industries. Nena has her Masters in Nursing Administration and is the Founder of Hart Healthcare Solutions, which helps senior care providers take back the operational health of their organization, stop the vicious cycle of agency use and critical staffing, enhance survey outcomes, and ultimately improve patient care.