Hart Healthcare Solutions
Senior Care Consulting Services
Do you want to achieve increased revenue and profit margin?
Want improved staffing, utilization management, organizational stability and regulatory compliance? We can help! Lets talk.
Is census, staffing, quality outcomes, operations, and EBITDA where you'd like it to be?
- Is average census at your location declining or stagnant?
- Are referral sources complaining about limited staffing?
- Is staffing limiting admission and visit availability?
- Are they missing out on admits because you don't have the staff?
- Are labor related costs killing your locations margins?
- Are you spending precious time and resources on onboarding and orientation, that could be used to provide high-quality patient care?
- Are quality outcomes not where you'd like to see them?
- Are staff burning out because of high case loads and on-call?
- Have you had less than ideal survey and regulatory compliance outcomes?
- Would like to be able to pursue Accreditation but don't think you have the time?
If you Answered "YES!", Our Staffing Stability Program for Hospice and Home Care Can Help!
What is Included in the Consulting Package?
We Partner With Local and Regional Leaders
in the Following Areas:
- How staffing oversight affects the branch and the organization
- Strategies to stabilize staffing patterns and staff with purpose
- Rapidly filling open positions and become fully staffed
- Onboarding practices for long-term retention
- Staffing documentation for survey
- How to work through staffing challenges at the branch level
- Tactics to tackle open positions and become fully staffed
- Understand labor costs and their impact on branch financials
- Daily Staffing Management: Admissions & Unplanned Schedule Changes
- Managing Your Labor: Logistics & Costs
- How to create a dynamic team to support staffing stability and increase operational efficiency
- How to correct issues with new staff in the first 90 days
- Creating a culture of stability and positive patient outcomes
- Implementing effective change management: Getting Staff On Board with Changes
- Conflict Resolution: How to effectively schedule staff and deal with the day to day drama
Your Staffing & Stability Specialist
Nena Hart
MSN RN, CHPN, RAC-CT, C-DONA
Nena transforms stagnant regions struggling with their staffing and systems into thriving operations with high-performing teams. Through more than a decade of leadership, Nena has seen the negative effects of staffing instability on census growth and quality outcomes. She created a formula to sustainably solve the staffing crisis for healthcare providers of the chronically ill and aging. Nena grew the census in her own region from 700 to over 1500 patients, and opened 10 denovo locations, all in under 3 years.
She is a certified ACHC accreditation consultant in Palliative Care and Hospice and led her region to the largest parent provider survey in the nation at that time. She has her Masters in Nursing Administration and is the Owner of Hart Healthcare Solutions, which helps long-term care and hospice companies take back the financial health of their organization, stop the vicious cycle of critical staffing, enhance survey outcomes, and ultimately improve patient care.
What Leaders Are Saying
"We often struggle with stabilizing our staffing. Nena was able to give me direct feedback and guidance to better understand how to prioritize my responsibilities, patient needs, and time to recruit and hire new team members. She assisted us with facilitating our new employee orientation and streamlining our process to ensure their on boarding was as smooth as possible."
Ashley Calloway, Executive Director
"Nena helped us fully staff our rural facility with permanent local staff. For the first time I can remember we didn't have to rely on agency staff to get our patients taken care of. Our facility is so rural and isolated no one here thought it was even possible."
Marsha Unsell, Assistant Director of Nursing, RAC-CT
About Us And Our Solutions
- We offer permanent solutions to stabilize staffing and reduce turnover.
- We help organizations create and implement practical systems that provide sustainable positive outcomes.
- Ultimately improving regulatory compliance, promoting growth and operational stability in long-term care and hospice.